Primo Contatto is a Multilingual Outsourcing Center located in Moldova and Ukraine. Our operators speak more than 15 different languages, including English, Portuguese, Spanish, French, Italian, German, Romanian, Ukrainian, Russian, Turkish, Jewish, Greek, Polish, Bulgarian. We offer our services for a cost/hour that starts from 3€. Price mostly depends on the amount of monthly hours, languages, the length of the job and the working time you need. Our average request is around 4.5€.
Since 2008 we have been working for the international market providing customer service, telemarketing, events, telesales, back office, chat, email, surveys and other BPO services. Read More
We offer our services to several international companies from Europe and USA. Our competitive prices added to the obtained excellent results make us to be an excellent solution for those who are looking to outsource a service to reduce costs without sacrificing quality. Hide
Primo Contatto administration is located in Chisinau, capital of the Republic of Moldova. This location at the heart of Europe allows our European partners to reach us in 2-3 hours flight from Europeans capitals. Read More
Moldova and Ukraine were chosen because citizens are very skilled in speaking different languages with a neutral accent. Mostly of our operators have an university degree and have lived a part of their life in an Europe Western country due to studies or work. In addition to this, the low operational costs allow us to offer our services at a much lower price than other outsourcing European companies and give the possibilities to work in a similar time zone with Europe allow “day shift” with normal working hours, opposite to offshore providers who work with “night shift” with an increasing risks of low quality calls. Hide