OUR SERVICE
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ABOUT US
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OUR HISTORY
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Since 2008 we have been working for the international market providing customer service, telemarketing, events, telesales, back office, chat, email, surveys and other BPO services.
We offer our services to several international companies from Europe and USA. Our competitive prices added to the obtained excellent results make us to be an excellent solution for those who are looking to outsource a service to reduce costs without sacrificing quality.


LOCATION
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Primo Contatto administration is located in Chisinau, capital of the Republic of Moldova. This location at the heart of Europe allows our European partners to reach us in 2-3 hours flight from Europeans capitals.
Moldova and Ukraine were chosen because citizens are very skilled in speaking different languages with a neutral accent. Mostly of our operators have an university degree and have lived a part of their life in an Europe Western country due to studies or work. In addition to this, the low operational costs allow us to offer our services at a much lower price than other outsourcing European companies and give the possibilities to work in a similar time zone with Europe allow “day shift” with normal working hours, opposite to offshore providers who work with “night shift” with an increasing risks of low quality calls.
SECURITY
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We are very attentive to the privacy and security of your customers’ data and, in addition being compliant with the Data Protection Regulation (EU) 2016/679 or GDPR (General Data Protection Regulation) in regard with the Article 28 as “Processor”, in addition to the classic open space we also offer our customers the opportunity to choose private environments for the performance of their work.

3
Sites Chisinau, Balti, Lviv
180
Seats Available
15
Available Languages
10
Years of Experience
OUR ADMINISTRATION TEAM
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MARCO BUTI
DIRECTOR
+373 22260592 | primocontatto@email.it

IRINA MEREUTA
ADMINISTRATOR
+373 22260592 | primocontatto@email.it

VIOREL ROTARI
OPERATION MANAGER
+373 62006720 | rotari.primocontatto@gmail.com
FEEDBACK FROM CLIENTS
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CONTACT US
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Primo Contatto administration is located in Chisinau, capital of the Republic of Moldova. This location at the heart of Europe allows our European partners to reach us in 2-3 hours flight from Europeans capitals.
For a free trial with no obligation, we will be happy to evaluate our possible contribution to your specific needs and arrange the details together for a winning combination.
ADMINISTRATION OFFICE
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