ABOUT US
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SECURITY
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FEEDBACK FROM CLIENTS
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SATISFACTION
We are very satisfied with the service. We work with the company Primo Contatto for more than 2 years. Recommend for all you need!
Alex Dimos
HELP US
We grew 150% in the last year. They provide everything we need: employees, office space, hardware, and software, and all the business services.
Michael Dediu
PROFESSIONAL
Collaboriamo con Primo Contatto dal nostro primo giorno di attività nel 2011. Se la serietà e la fiducia sono le qualità che state cercando affidatevi loro.
Luigi Sguerri
BEST SOLUTION
Wir arbeiten mit Primo Contacto seit Jahren zusammen und sind sehr zufrieden mit den Sprachen und Agenten die Sie haben. The Best Solution!
Till Janssen
100% SODDISFATTO
Sin dalla prima telefonata ho capito di avere a che fare con un'azienda pratica e disponibile, sempre pronta a soddisfare le mie richieste.
Doriano Triggianese
European Entry
We have been looking for a call center for helping us in our European approach. We are very happy for our choice. Primo Contatto Management gave us an important and positive impact for our business în Europe.
Mao Pan
BLOG
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Why Outsourcing Customer Service is a Strategic Lever for Business Growth
In a constantly evolving and competitive landscape, outsourcing customer service is no longer just an operational decision or a way to cut costs. It’s a true growth strategy, embraced by an increasing number of companies focused on efficiency, flexibility, and quality in customer relationships. Growing complexity...
Outsourcing Customer Care: Why More Companies Are Choosing Multilingual Support
Introduction In a globalized market where customer experience often makes the difference between success and failure, providing efficient, multilingual, and personalized customer support is no longer optional—it’s essential. That’s why more and more companies are choosing to outsource their customer service to partners specialized in multilingual...
How Much Do You Care About Your Customers?
It’s easy to say that customers come first. Every business claims to care. But behind the slogans and mission statements, how much do we actually invest—emotionally, structurally, and strategically—in the people who use our services? Customer care isn’t just about fixing problems when they arise. It’s...
Customer Service: my best sales department
Few years ago, customer support or after-sales support were seen only as cost centers for which the investment had to be as small as possible. In the age of social media, where every person has the access, this perception has finally fallen apart. This is...
CONTACT US
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Primo Contatto administration is located in Chisinau, capital of the Republic of Moldova. This location at the heart of Europe allows our European partners to reach us in 2-3 hours flight from Europeans capitals.
For a free quote with no obligation, we will be happy to evaluate our possible contribution to your specific needs and arrange the details together for a winning combination.
ADMINISTRATION OFFICE
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