ABOUT US
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SECURITY
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FEEDBACK FROM CLIENTS
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SATISFACTION
We are very satisfied with the service. We work with the company Primo Contatto for more than 2 years. Recommend for all you need!
Alex Dimos
HELP US
We grew 150% in the last year. They provide everything we need: employees, office space, hardware, and software, and all the business services.
Michael Dediu
PROFESSIONAL
Collaboriamo con Primo Contatto dal nostro primo giorno di attività nel 2011. Se la serietà e la fiducia sono le qualità che state cercando affidatevi loro.
Luigi Sguerri
BEST SOLUTION
Wir arbeiten mit Primo Contacto seit Jahren zusammen und sind sehr zufrieden mit den Sprachen und Agenten die Sie haben. The Best Solution!
Till Janssen
100% SODDISFATTO
Sin dalla prima telefonata ho capito di avere a che fare con un'azienda pratica e disponibile, sempre pronta a soddisfare le mie richieste.
Doriano Triggianese
European Entry
We have been looking for a call center for helping us in our European approach. We are very happy for our choice. Primo Contatto Management gave us an important and positive impact for our business în Europe.
Mao Pan
BLOG
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Quality and affordability: the value of a professional customer service
Well-organized support is not just a cost — it’s an investment that strengthens reputation, improves customer loyalty, and opens new business opportunities. Many companies ask themselves: how can we ensure professional quality without skyrocketing internal costs? The answer lies in outsourcing customer support.And why choose professional human...
International Customer Support: How to Manage It Without Complications
In an increasingly competitive global environment, delivering effective international customer support is a critical challenge for companies aiming to grow beyond national borders. When operating in multiple countries or addressing a multilingual audience, localized and multichannel customer service becomes essential for maintaining high satisfaction levels...
Is it better to have an in-house or outsourced call center? A complete guide to choosing
Many companies, both large and small, face the same question: is it better to keep a call center in-house or outsource customer care? The answer is not one-size-fits-all and depends on several factors: the industry, company size, growth objectives, investment capacity, and long-term strategy. In-house call center:...
Flexible Customer Care for Growing Businesses: The Advantage of Outsourcing
When a company grows rapidly, it faces a series of new challenges: increasing volumes of requests, international customers, and a wide range of digital channels. In this context, traditional customer service management is often no longer sufficient. Flexible, outsourced customer care becomes a strategic lever to...
CONTACT US
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Primo Contatto administration is located in Chisinau, capital of the Republic of Moldova. This location at the heart of Europe allows our European partners to reach us in 2-3 hours flight from Europeans capitals.
For a free quote with no obligation, we will be happy to evaluate our possible contribution to your specific needs and arrange the details together for a winning combination.
ADMINISTRATION OFFICE
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