Call centers can play an important role in conducting market research and generating leads.
Primo Contatto’s multilingual call center is able to conduct various market research and lead generation programs for customers in different countries.
Our Romanian, Russian, English, Spanish and French teams use all the CATI system to assist our customers and maximize the accuracy, efficiency and speed of service delivery.
If you want to conduct a B2B or B2C market study, but you don’t have enough interviewers, then you really need to get in touch with Primo Contatto. We also offer our services on demand, so you do not have to make any long-term commitments with our company.
We may use surveys to find out the public awareness of your company or brand, the satisfaction of your customers with the services offered, or the effectiveness of your campaign advertising.
This will help you prepare and plan for future marketing activities.
If you need to understand better the needs and opinions of your customers, the best method is by phone research. The main advantage is that it is targeted and allows you to flexibly respond to the knowledge and skills of customers immediately during the phone call.
A phone survey is also a good option if you are planning to launch a new product on the market and want to know in advance what response you can expect or if you plan to expand to other countries and need to understand the potential of foreign markets. As we are a multilingual call center, we conduct research in foreign markets under very favorable conditions.
Our long experience in conducting surveys and many satisfied customers is the guarantee of the highest quality of our services.
To learn more about our survey services, request an offer today.
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For a no-obligation free trial, we’ll be happy to evaluate our possible contribution to your specific needs and arrange the details together for a winning combination.