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A Multilingual Call Center to get out of your own borders

For a company that wants to offer itself effectively on the global market, having a multilingual customer service is a strong point of power.Managing customer service optimally is the best tool for customer loyalty. The rapid and qualitative solution of any problems that customers experience...

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Call Center and Outsourcing Services: an evolving sector

In a constantly evolving world, where digitalisation allows for professional exchanges with reduced timing, it is important for companies to give a concrete, rapid and precise response to the customer. The customer is the focus on which each company aims, not only as a target...