Work With Us

Looking for a dynamic, international career in outsourcing and multilingual customer service?

Primo Contatto is always looking for motivated talents to join our team.

Who We Are

Primo Contatto’s multilingual inbound and outbound sales team has experience since 2008 supporting e-commerce businesses across different industries and markets. We know how to increase conversion rates and keep your sales operations running 24/7.

By outsourcing your call center operations to us, your team can focus on other key business activities while we handle customer communication professionally.

Our operators provide all the necessary support to help your customers place orders easily by phone or online through your website.

If you run an online store, you know how important it is to handle every call quickly and efficiently. We ensure high-quality customer support and real-time order management in line with your SLA requirements.

Ecommerce customer support team assisting online shoppers across multiple channels

What We Offer

At Primo Contatto, we value our team and believe that a great workplace is the foundation of great performance. We provide a supportive environment where you can grow your skills, build a career, and be part of a dynamic international team.

Ongoing training and continuous support
Opportunities for growth within the company
Flexible working hours and remote work options
A multicultural and dynamic environment
Results-driven projects

General Requirements

We are looking for motivated individuals who are ready to communicate effectively, work as part of a team, and grow in a dynamic international environment. If you are passionate about customer service and eager to learn, you are the right fit for our team.

Excellent communication skills and a customer-oriented approach
Basic computer and internet skills
A team-oriented and goal-driven attitude
Reliability and a strong work ethic

Call center sales agents contacting leads and closing deals

Multilingual outsourcing call center services with GDPR compliance

Safe & Professional Environment

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We follow strict GDPR-compliant data protection practices to ensure a secure and trusted working environment. Protecting personal information and maintaining confidentiality are top priorities within our company.
Our team operates in a professional environment where safety, privacy, and respect are always ensured.

Learn more about our Secure Working Environment on our Security & Compliance page →

Frequently Asked Questions

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General Questions

What kind of candidates are you looking for?

We are looking for motivated, responsible individuals with good communication skills and a willingness to learn. Experience is an advantage but not always required.

Do I need previous experience to apply?

Previous experience in a call center or customer service is a plus, but we also welcome motivated candidates who are eager to start their career and receive training.

What languages do I need to know?

We value multilingual candidates. Language requirements may vary depending on the role and project, as we work with different international markets.

Is remote work available?

Depending on the role and operational needs, we may offer remote or flexible working options.

Work & Application

What is the hiring process?

The process usually includes submitting your application, an interview, and an assessment of your skills and language level.

How can I apply for a job?

You can apply using the simple form at the end of the page by filling in your details. Our team will review your application and contact you if you are a good fit.

What type of training do you provide?

We offer structured training and continuous support to help you succeed in your role and develop your skills.

What are the working hours?

Working hours depend on the project and role, and may include flexible or shift-based schedules.

JOIN US

We are always interested in meeting motivated people who want to grow in a dynamic and international environment. If you believe you are a good fit for our team, we encourage you to apply.

Fill out the form below and our team will get in touch with you.

CONTACT US NOW

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For a no-obligation free trial, we’ll be happy to evaluate our possible contribution to your specific needs and arrange the details together for a winning combination.

ADMINISTRATION OFFICE

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Contact Primo Contatto multilingual outsourcing center via email